Question 1

What rating has Croftwood received from CQC inspectors?

Accepted Answer

Croftwood holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What kind of service does Croftwood provide?

Accepted Answer

As a Care Home provider, Croftwood offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Croftwood been operating?

Accepted Answer

Croftwood has been CQC-registered since 2018, providing 8 years of regulated care services. This significant experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

How recent is the CQC inspection for Croftwood?

Accepted Answer

Croftwood was last inspected by the CQC in March 2019. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

How large is Croftwood?

Accepted Answer

Croftwood has capacity for 47 residents. This makes it a well-established home with extensive facilities and diverse care options, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does Croftwood specialise in?

Accepted Answer

Croftwood specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What services is Croftwood licensed to offer?

Accepted Answer

The CQC has authorised Croftwood to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

Where is Croftwood located?

Accepted Answer

Croftwood is located in Halton, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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