Question 1

How is Greenways rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Greenways as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What type of care is available at Greenways?

Accepted Answer

Greenways provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Greenways been operating?

Accepted Answer

Greenways has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Greenways last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Greenways took place in June 2023. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How large is Greenways?

Accepted Answer

Greenways has capacity for 16 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

What care specialisms are available at Greenways?

Accepted Answer

Care at Greenways is tailored for Learning disabilities, Mental health conditions, Care home service without nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What regulated activities is Greenways registered to provide?

Accepted Answer

Greenways is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Where is Greenways located?

Accepted Answer

Greenways is located in Harrow, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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