Question 1

What rating has The Laurels received from CQC inspectors?

Accepted Answer

The Laurels holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What care model does The Laurels follow?

Accepted Answer

The Laurels operates as a Care Home service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

When was The Laurels established?

Accepted Answer

With CQC registration dating back to 2011, The Laurels brings 15 years of extensive experience to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

How recent is the CQC inspection for The Laurels?

Accepted Answer

The Laurels was last inspected by the CQC in September 2023. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

What is the capacity at The Laurels?

Accepted Answer

With 11 registered beds, The Laurels provides a smaller, more intimate setting that allows for personalised attention. This capacity allows the service to offer a specific care environment that suits different preferences and care needs.

Question 6

Who does The Laurels provide care for?

Accepted Answer

The Laurels offers specialist care for Caring for adults over 65 yrs, Dementia, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What services is The Laurels licensed to offer?

Accepted Answer

The CQC has authorised The Laurels to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

What area does The Laurels serve?

Accepted Answer

Situated in Harrow, The Laurels is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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