Question 1

What rating has Stichell House received from CQC inspectors?

Accepted Answer

Stichell House holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What kind of service does Stichell House provide?

Accepted Answer

As a Care Home provider, Stichell House offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Stichell House been operating?

Accepted Answer

Stichell House has been CQC-registered since 2011, providing 15 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Stichell House last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Stichell House took place in June 2023. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How large is Stichell House?

Accepted Answer

Stichell House has capacity for 35 residents. This makes it a medium-sized facility that balances community atmosphere with comprehensive services, with corresponding benefits in terms of personalised care and available resources.

Question 6

What care specialisms are available at Stichell House?

Accepted Answer

Care at Stichell House is tailored for Caring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment, Care home service without nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What regulated activities is Stichell House registered to provide?

Accepted Answer

Stichell House is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Where is Stichell House located?

Accepted Answer

Stichell House is located in Hartlepool, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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