Question 1

What rating has Stevenage received from CQC inspectors?

Accepted Answer

Stevenage holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What kind of service does Stevenage provide?

Accepted Answer

As a Home Care provider, Stevenage offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Stevenage been operating?

Accepted Answer

Stevenage has been CQC-registered since 2021, providing 5 years of regulated care services. This growing expertise in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

How recent is the CQC inspection for Stevenage?

Accepted Answer

Stevenage was last inspected by the CQC in July 2023. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

What types of care does Stevenage specialise in?

Accepted Answer

Stevenage specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Caring for children, Dementia, Learning disabilities, Mental health conditions, Domiciliary care service, Supported living service. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 6

What services is Stevenage licensed to offer?

Accepted Answer

The CQC has authorised Stevenage to deliver: Personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 7

Where is Stevenage located?

Accepted Answer

Stevenage is located in Hertfordshire, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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