Question 1

How is Westbrook House rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Westbrook House as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does Westbrook House provide?

Accepted Answer

As a Care Home provider, Westbrook House offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How many years of experience does Westbrook House have?

Accepted Answer

Westbrook House was registered with the Care Quality Commission in 2010, accumulating 16 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

How recent is the CQC inspection for Westbrook House?

Accepted Answer

Westbrook House was last inspected by the CQC in February 2018. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

How many beds does Westbrook House have?

Accepted Answer

Westbrook House is registered for 8 beds, offering a smaller, more intimate setting that allows for personalised attention. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

What care specialisms are available at Westbrook House?

Accepted Answer

Care at Westbrook House is tailored for Learning disabilities, Care home service without nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What services is Westbrook House licensed to offer?

Accepted Answer

The CQC has authorised Westbrook House to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

Which region is Westbrook House in?

Accepted Answer

Westbrook House is based in Hertfordshire. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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