Question 1

What rating has Hayes Cottage Care Centre received from CQC inspectors?

Accepted Answer

Hayes Cottage Care Centre holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What care model does Hayes Cottage Care Centre follow?

Accepted Answer

Hayes Cottage Care Centre operates as a Care Home service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

When was Hayes Cottage Care Centre established?

Accepted Answer

With CQC registration dating back to 2011, Hayes Cottage Care Centre brings 15 years of extensive experience to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

When was Hayes Cottage Care Centre last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Hayes Cottage Care Centre took place in September 2022. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

What is the capacity at Hayes Cottage Care Centre?

Accepted Answer

With 52 registered beds, Hayes Cottage Care Centre provides a well-established home with extensive facilities and diverse care options. This capacity allows the service to offer a specific care environment that suits different preferences and care needs.

Question 6

What care specialisms are available at Hayes Cottage Care Centre?

Accepted Answer

Care at Hayes Cottage Care Centre is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Physical disabilities, Care home service with nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What services is Hayes Cottage Care Centre licensed to offer?

Accepted Answer

The CQC has authorised Hayes Cottage Care Centre to deliver: Accommodation for persons who require nursing or personal care, Treatment of disease, disorder or injury. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

What area does Hayes Cottage Care Centre serve?

Accepted Answer

Situated in Hillingdon, Hayes Cottage Care Centre is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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