Question 1

What rating has Castle Keep received from CQC inspectors?

Accepted Answer

Castle Keep holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What care model does Castle Keep follow?

Accepted Answer

Castle Keep operates as a Care Home service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does Castle Keep have?

Accepted Answer

Castle Keep was registered with the Care Quality Commission in 2011, accumulating 15 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

How recent is the CQC inspection for Castle Keep?

Accepted Answer

Castle Keep was last inspected by the CQC in August 2022. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

How many beds does Castle Keep have?

Accepted Answer

Castle Keep is registered for 61 beds, offering a large facility offering comprehensive services and specialist care pathways. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

What types of care does Castle Keep specialise in?

Accepted Answer

Castle Keep specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Care home service with nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What services is Castle Keep licensed to offer?

Accepted Answer

The CQC has authorised Castle Keep to deliver: Accommodation for persons who require nursing or personal care, Treatment of disease, disorder or injury. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

Which region is Castle Keep in?

Accepted Answer

Castle Keep is based in Kingston upon Hull, City of. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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