Question 1

How is Helmar Care and Community Services Limited rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Helmar Care and Community Services Limited as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does Helmar Care and Community Services Limited provide?

Accepted Answer

As a Home Care provider, Helmar Care and Community Services Limited offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How many years of experience does Helmar Care and Community Services Limited have?

Accepted Answer

Helmar Care and Community Services Limited was registered with the Care Quality Commission in 2010, accumulating 16 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When was Helmar Care and Community Services Limited last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Helmar Care and Community Services Limited took place in August 2022. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

What types of care does Helmar Care and Community Services Limited specialise in?

Accepted Answer

Helmar Care and Community Services Limited specialises in providing care for Caring for adults over 65 yrs, Dementia, Mental health conditions, Sensory impairment, Domiciliary care service. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 6

What regulated activities is Helmar Care and Community Services Limited registered to provide?

Accepted Answer

Helmar Care and Community Services Limited is CQC-registered to provide: Personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 7

Which region is Helmar Care and Community Services Limited in?

Accepted Answer

Helmar Care and Community Services Limited is based in Kingston upon Thames. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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