Question 1

How is London Care (Helmi House) rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated London Care (Helmi House) as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What care model does London Care (Helmi House) follow?

Accepted Answer

London Care (Helmi House) operates as a Home Care service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does London Care (Helmi House) have?

Accepted Answer

London Care (Helmi House) was registered with the Care Quality Commission in 2023, accumulating 3 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When did CQC last visit London Care (Helmi House)?

Accepted Answer

CQC inspectors last visited London Care (Helmi House) in May 2022. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

What types of care does London Care (Helmi House) specialise in?

Accepted Answer

London Care (Helmi House) specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment, Domiciliary care service. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 6

What care services can London Care (Helmi House) legally provide?

Accepted Answer

London Care (Helmi House) holds CQC registration for: Personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 7

Which region is London Care (Helmi House) in?

Accepted Answer

London Care (Helmi House) is based in Lambeth. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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