Question 1

How is The Willows Nursing and Residential Home rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated The Willows Nursing and Residential Home as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does The Willows Nursing and Residential Home provide?

Accepted Answer

As a Care Home provider, The Willows Nursing and Residential Home offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has The Willows Nursing and Residential Home been operating?

Accepted Answer

The Willows Nursing and Residential Home has been CQC-registered since 2011, providing 15 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

How recent is the CQC inspection for The Willows Nursing and Residential Home?

Accepted Answer

The Willows Nursing and Residential Home was last inspected by the CQC in April 2023. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

How large is The Willows Nursing and Residential Home?

Accepted Answer

The Willows Nursing and Residential Home has capacity for 57 residents. This makes it a well-established home with extensive facilities and diverse care options, with corresponding benefits in terms of personalised care and available resources.

Question 6

What care specialisms are available at The Willows Nursing and Residential Home?

Accepted Answer

Care at The Willows Nursing and Residential Home is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment, Care home service with nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What services is The Willows Nursing and Residential Home licensed to offer?

Accepted Answer

The CQC has authorised The Willows Nursing and Residential Home to deliver: Accommodation for persons who require nursing or personal care, Treatment of disease, disorder or injury, Diagnostic and screening procedures. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

Where is The Willows Nursing and Residential Home located?

Accepted Answer

The Willows Nursing and Residential Home is located in Leicestershire, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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