Question 1

How is Highfield Cottage rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Highfield Cottage as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What care model does Highfield Cottage follow?

Accepted Answer

Highfield Cottage operates as a Care Home service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does Highfield Cottage have?

Accepted Answer

Highfield Cottage was registered with the Care Quality Commission in 2010, accumulating 16 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When was Highfield Cottage last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Highfield Cottage took place in December 2019. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How many beds does Highfield Cottage have?

Accepted Answer

Highfield Cottage is registered for 2 beds, offering a smaller, more intimate setting that allows for personalised attention. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

Who does Highfield Cottage provide care for?

Accepted Answer

Highfield Cottage offers specialist care for Learning disabilities, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What regulated activities is Highfield Cottage registered to provide?

Accepted Answer

Highfield Cottage is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Which region is Highfield Cottage in?

Accepted Answer

Highfield Cottage is based in Middlesbrough. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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