Question 1

What rating has Portland Street received from CQC inspectors?

Accepted Answer

Portland Street holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What type of care is available at Portland Street?

Accepted Answer

Portland Street provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

When was Portland Street established?

Accepted Answer

With CQC registration dating back to 2010, Portland Street brings 16 years of extensive experience to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

How recent is the CQC inspection for Portland Street?

Accepted Answer

Portland Street was last inspected by the CQC in July 2023. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

What is the capacity at Portland Street?

Accepted Answer

With 13 registered beds, Portland Street provides a smaller, more intimate setting that allows for personalised attention. This capacity allows the service to offer a specific care environment that suits different preferences and care needs.

Question 6

What care specialisms are available at Portland Street?

Accepted Answer

Care at Portland Street is tailored for Learning disabilities, Mental health conditions, Care home service without nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What regulated activities is Portland Street registered to provide?

Accepted Answer

Portland Street is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

What area does Portland Street serve?

Accepted Answer

Situated in Norfolk, Portland Street is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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