Question 1

What rating has Eastside Gardens received from CQC inspectors?

Accepted Answer

Eastside Gardens holds a Requires improvement rating from the CQC.  These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What type of care is available at Eastside Gardens?

Accepted Answer

Eastside Gardens provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Eastside Gardens been operating?

Accepted Answer

Eastside Gardens has been CQC-registered since 2023, providing 3 years of regulated care services. This growing expertise in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Eastside Gardens last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Eastside Gardens took place in June 2023. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How large is Eastside Gardens?

Accepted Answer

Eastside Gardens has capacity for 90 residents. This makes it a large facility offering comprehensive services and specialist care pathways, with corresponding benefits in terms of personalised care and available resources.

Question 6

Who does Eastside Gardens provide care for?

Accepted Answer

Eastside Gardens offers specialist care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment, Care home service with nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What regulated activities is Eastside Gardens registered to provide?

Accepted Answer

Eastside Gardens is CQC-registered to provide: Accommodation for persons who require nursing or personal care, Treatment of disease, disorder or injury. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Where is Eastside Gardens located?

Accepted Answer

Eastside Gardens is located in North Tyneside, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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