Question 1

What rating has Mountview received from CQC inspectors?

Accepted Answer

Mountview holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What kind of service does Mountview provide?

Accepted Answer

As a Care Home provider, Mountview offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Mountview been operating?

Accepted Answer

Mountview has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When did CQC last visit Mountview?

Accepted Answer

CQC inspectors last visited Mountview in July 2023. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How large is Mountview?

Accepted Answer

Mountview has capacity for 10 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

What care specialisms are available at Mountview?

Accepted Answer

Care at Mountview is tailored for Learning disabilities, Care home service without nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What care services can Mountview legally provide?

Accepted Answer

Mountview holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Where is Mountview located?

Accepted Answer

Mountview is located in Northumberland, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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