Question 1

What care model does The Willows Home Care North East follow?

Accepted Answer

The Willows Home Care North East operates as a Home Care service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 2

How many years of experience does The Willows Home Care North East have?

Accepted Answer

The Willows Home Care North East was registered with the Care Quality Commission in 2022, accumulating 4 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 3

When did CQC last visit The Willows Home Care North East?

Accepted Answer

CQC inspectors last visited The Willows Home Care North East in June 2023. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 4

Who does The Willows Home Care North East provide care for?

Accepted Answer

The Willows Home Care North East offers specialist care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment, Domiciliary care service. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 5

What care services can The Willows Home Care North East legally provide?

Accepted Answer

The Willows Home Care North East holds CQC registration for: Personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 6

What area does The Willows Home Care North East serve?

Accepted Answer

Situated in Northumberland, The Willows Home Care North East is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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