Question 1

What is the CQC rating for West STSS (Short Term Support Service) Hexham?

Accepted Answer

West STSS (Short Term Support Service) Hexham has been awarded a CQC rating of Outstanding. This is the highest rating awarded by the CQC, indicating exceptional care that significantly exceeds expectations. The Care Quality Commission is the independent regulator of health and social care services in England, ensuring providers meet fundamental standards of quality and safety.

Question 2

What care model does West STSS (Short Term Support Service) Hexham follow?

Accepted Answer

West STSS (Short Term Support Service) Hexham operates as a Home Care service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does West STSS (Short Term Support Service) Hexham have?

Accepted Answer

West STSS (Short Term Support Service) Hexham was registered with the Care Quality Commission in 2011, accumulating 15 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When did CQC last visit West STSS (Short Term Support Service) Hexham?

Accepted Answer

CQC inspectors last visited West STSS (Short Term Support Service) Hexham in September 2023. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

What care specialisms are available at West STSS (Short Term Support Service) Hexham?

Accepted Answer

Care at West STSS (Short Term Support Service) Hexham is tailored for Services for everyone, Domiciliary care service. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 6

What services is West STSS (Short Term Support Service) Hexham licensed to offer?

Accepted Answer

The CQC has authorised West STSS (Short Term Support Service) Hexham to deliver: Personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 7

Which region is West STSS (Short Term Support Service) Hexham in?

Accepted Answer

West STSS (Short Term Support Service) Hexham is based in Northumberland. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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West STSS (Short Term Support Service) Hexham

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