Question 1

How is Voyage (DCA) Berkshire rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Voyage (DCA) Berkshire as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What type of care is available at Voyage (DCA) Berkshire?

Accepted Answer

Voyage (DCA) Berkshire provides Home Care services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Voyage (DCA) Berkshire been operating?

Accepted Answer

Voyage (DCA) Berkshire has been CQC-registered since 2021, providing 5 years of regulated care services. This growing expertise in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

How recent is the CQC inspection for Voyage (DCA) Berkshire?

Accepted Answer

Voyage (DCA) Berkshire was last inspected by the CQC in November 2022. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

What types of care does Voyage (DCA) Berkshire specialise in?

Accepted Answer

Voyage (DCA) Berkshire specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment, Domiciliary care service, Supported living service. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 6

What services is Voyage (DCA) Berkshire licensed to offer?

Accepted Answer

The CQC has authorised Voyage (DCA) Berkshire to deliver: Personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 7

Where is Voyage (DCA) Berkshire located?

Accepted Answer

Voyage (DCA) Berkshire is located in Reading, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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