Question 1

How is Lotus Lodge rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Lotus Lodge as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What care model does Lotus Lodge follow?

Accepted Answer

Lotus Lodge operates as a Care Home service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does Lotus Lodge have?

Accepted Answer

Lotus Lodge was registered with the Care Quality Commission in 2013, accumulating 13 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When did CQC last visit Lotus Lodge?

Accepted Answer

CQC inspectors last visited Lotus Lodge in May 2023. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How many beds does Lotus Lodge have?

Accepted Answer

Lotus Lodge is registered for 7 beds, offering a smaller, more intimate setting that allows for personalised attention. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

Who does Lotus Lodge provide care for?

Accepted Answer

Lotus Lodge offers specialist care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Physical disabilities, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What care services can Lotus Lodge legally provide?

Accepted Answer

Lotus Lodge holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Which region is Lotus Lodge in?

Accepted Answer

Lotus Lodge is based in Redbridge. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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