Question 1

What rating has Sefton New Directions Limited - Chase Heys Resource Centre received from CQC inspectors?

Accepted Answer

Sefton New Directions Limited - Chase Heys Resource Centre holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What kind of service does Sefton New Directions Limited - Chase Heys Resource Centre provide?

Accepted Answer

As a Care Home provider, Sefton New Directions Limited - Chase Heys Resource Centre offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Sefton New Directions Limited - Chase Heys Resource Centre been operating?

Accepted Answer

Sefton New Directions Limited - Chase Heys Resource Centre has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When did CQC last visit Sefton New Directions Limited - Chase Heys Resource Centre?

Accepted Answer

CQC inspectors last visited Sefton New Directions Limited - Chase Heys Resource Centre in July 2018. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How large is Sefton New Directions Limited - Chase Heys Resource Centre?

Accepted Answer

Sefton New Directions Limited - Chase Heys Resource Centre has capacity for 30 residents. This makes it a medium-sized facility that balances community atmosphere with comprehensive services, with corresponding benefits in terms of personalised care and available resources.

Question 6

Who does Sefton New Directions Limited - Chase Heys Resource Centre provide care for?

Accepted Answer

Sefton New Directions Limited - Chase Heys Resource Centre offers specialist care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What care services can Sefton New Directions Limited - Chase Heys Resource Centre legally provide?

Accepted Answer

Sefton New Directions Limited - Chase Heys Resource Centre holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Where is Sefton New Directions Limited - Chase Heys Resource Centre located?

Accepted Answer

Sefton New Directions Limited - Chase Heys Resource Centre is located in Sefton, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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