Question 1

How is Greenview rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Greenview as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What care model does Greenview follow?

Accepted Answer

Greenview operates as a Care Home service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does Greenview have?

Accepted Answer

Greenview was registered with the Care Quality Commission in 2018, accumulating 8 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When did CQC last visit Greenview?

Accepted Answer

CQC inspectors last visited Greenview in December 2019. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How many beds does Greenview have?

Accepted Answer

Greenview is registered for 8 beds, offering a smaller, more intimate setting that allows for personalised attention. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

What care specialisms are available at Greenview?

Accepted Answer

Care at Greenview is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Mental health conditions, Care home service without nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What care services can Greenview legally provide?

Accepted Answer

Greenview holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Which region is Greenview in?

Accepted Answer

Greenview is based in Solihull. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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