Question 1

What rating has Merstone House received from CQC inspectors?

Accepted Answer

Merstone House holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What care model does Merstone House follow?

Accepted Answer

Merstone House operates as a Care Home service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does Merstone House have?

Accepted Answer

Merstone House was registered with the Care Quality Commission in 2017, accumulating 9 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

How recent is the CQC inspection for Merstone House?

Accepted Answer

Merstone House was last inspected by the CQC in August 2022. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

How many beds does Merstone House have?

Accepted Answer

Merstone House is registered for 8 beds, offering a smaller, more intimate setting that allows for personalised attention. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

What care specialisms are available at Merstone House?

Accepted Answer

Care at Merstone House is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Mental health conditions, Care home service without nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What services is Merstone House licensed to offer?

Accepted Answer

The CQC has authorised Merstone House to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

Which region is Merstone House in?

Accepted Answer

Merstone House is based in Solihull. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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