Question 1

How is Steps to Independence Limited rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Steps to Independence Limited as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does Steps to Independence Limited provide?

Accepted Answer

As a Home Care provider, Steps to Independence Limited offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Steps to Independence Limited been operating?

Accepted Answer

Steps to Independence Limited has been CQC-registered since 2014, providing 12 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When did CQC last visit Steps to Independence Limited?

Accepted Answer

CQC inspectors last visited Steps to Independence Limited in April 2019. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

What types of care does Steps to Independence Limited specialise in?

Accepted Answer

Steps to Independence Limited specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Eating disorders, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 6

What care services can Steps to Independence Limited legally provide?

Accepted Answer

Steps to Independence Limited holds CQC registration for: Personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 7

Where is Steps to Independence Limited located?

Accepted Answer

Steps to Independence Limited is located in Solihull, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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