Question 1

What kind of service does Heartfelt Care provide?

Accepted Answer

As a Home Care provider, Heartfelt Care offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 2

How many years of experience does Heartfelt Care have?

Accepted Answer

Heartfelt Care was registered with the Care Quality Commission in 2021, accumulating 5 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 3

When did CQC last visit Heartfelt Care?

Accepted Answer

CQC inspectors last visited Heartfelt Care in January 2023. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 4

What types of care does Heartfelt Care specialise in?

Accepted Answer

Heartfelt Care specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities, Sensory impairment, Domiciliary care service. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 5

What care services can Heartfelt Care legally provide?

Accepted Answer

Heartfelt Care holds CQC registration for: Personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 6

Which region is Heartfelt Care in?

Accepted Answer

Heartfelt Care is based in Somerset. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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