Question 1

What rating has Home Instead received from CQC inspectors?

Accepted Answer

Home Instead holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What care model does Home Instead follow?

Accepted Answer

Home Instead operates as a Home Care service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

When was Home Instead established?

Accepted Answer

With CQC registration dating back to 2010, Home Instead brings 16 years of extensive experience to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

When did CQC last visit Home Instead?

Accepted Answer

CQC inspectors last visited Home Instead in May 2018. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

What types of care does Home Instead specialise in?

Accepted Answer

Home Instead specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment, Domiciliary care service. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 6

What care services can Home Instead legally provide?

Accepted Answer

Home Instead holds CQC registration for: Personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 7

What area does Home Instead serve?

Accepted Answer

Situated in Staffordshire, Home Instead is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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