Question 1

How is Four Seasons rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Four Seasons as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does Four Seasons provide?

Accepted Answer

As a Care Home provider, Four Seasons offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How many years of experience does Four Seasons have?

Accepted Answer

Four Seasons was registered with the Care Quality Commission in 2011, accumulating 15 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When was Four Seasons last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Four Seasons took place in August 2019. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How many beds does Four Seasons have?

Accepted Answer

Four Seasons is registered for 22 beds, offering a medium-sized facility that balances community atmosphere with comprehensive services. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

Who does Four Seasons provide care for?

Accepted Answer

Four Seasons offers specialist care for Caring for adults over 65 yrs, Dementia, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What regulated activities is Four Seasons registered to provide?

Accepted Answer

Four Seasons is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Which region is Four Seasons in?

Accepted Answer

Four Seasons is based in Stoke-on-Trent. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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