Question 1

What is the CQC rating for The Hollies?

Accepted Answer

The Hollies has been awarded a CQC rating of Good. This rating indicates the service is performing well and meeting CQC expectations across all key areas. The Care Quality Commission is the independent regulator of health and social care services in England, ensuring providers meet fundamental standards of quality and safety.

Question 2

What type of care is available at The Hollies?

Accepted Answer

The Hollies provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

When was The Hollies established?

Accepted Answer

With CQC registration dating back to 2010, The Hollies brings 16 years of extensive experience to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

When was The Hollies last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of The Hollies took place in January 2019. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

What is the capacity at The Hollies?

Accepted Answer

With 21 registered beds, The Hollies provides a medium-sized facility that balances community atmosphere with comprehensive services. This capacity allows the service to offer a specific care environment that suits different preferences and care needs.

Question 6

Who does The Hollies provide care for?

Accepted Answer

The Hollies offers specialist care for Learning disabilities, Mental health conditions, Physical disabilities, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What regulated activities is The Hollies registered to provide?

Accepted Answer

The Hollies is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

What area does The Hollies serve?

Accepted Answer

Situated in Stoke-on-Trent, The Hollies is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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