Question 1

What kind of service does The Pines provide?

Accepted Answer

As a Care Home provider, The Pines offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 2

How many years of experience does The Pines have?

Accepted Answer

The Pines was registered with the Care Quality Commission in 2011, accumulating 15 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 3

How recent is the CQC inspection for The Pines?

Accepted Answer

The Pines was last inspected by the CQC in January 2022. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 4

How many beds does The Pines have?

Accepted Answer

The Pines is registered for 12 beds, offering a smaller, more intimate setting that allows for personalised attention. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 5

What types of care does The Pines specialise in?

Accepted Answer

The Pines specialises in providing care for Learning disabilities, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 6

What services is The Pines licensed to offer?

Accepted Answer

The CQC has authorised The Pines to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 7

Which region is The Pines in?

Accepted Answer

The Pines is based in Suffolk. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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