Question 1

What is the CQC rating for Care Options?

Accepted Answer

Care Options has been awarded a CQC rating of Good. This rating indicates the service is performing well and meeting CQC expectations across all key areas. The Care Quality Commission is the independent regulator of health and social care services in England, ensuring providers meet fundamental standards of quality and safety.

Question 2

What care model does Care Options follow?

Accepted Answer

Care Options operates as a Home Care service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does Care Options have?

Accepted Answer

Care Options was registered with the Care Quality Commission in 2011, accumulating 15 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When was Care Options last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Care Options took place in December 2019. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

What types of care does Care Options specialise in?

Accepted Answer

Care Options specialises in providing care for Caring for adults over 65 yrs, Dementia, Eating disorders, Mental health conditions, Physical disabilities, Sensory impairment, Substance misuse problems, Domiciliary care service. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 6

What regulated activities is Care Options registered to provide?

Accepted Answer

Care Options is CQC-registered to provide: Personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 7

Which region is Care Options in?

Accepted Answer

Care Options is based in Surrey. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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