Question 1

How is Douglas Close rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Douglas Close as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does Douglas Close provide?

Accepted Answer

As a Care Home provider, Douglas Close offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How many years of experience does Douglas Close have?

Accepted Answer

Douglas Close was registered with the Care Quality Commission in 2021, accumulating 5 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When did CQC last visit Douglas Close?

Accepted Answer

CQC inspectors last visited Douglas Close in March 2023. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How many beds does Douglas Close have?

Accepted Answer

Douglas Close is registered for 3 beds, offering a smaller, more intimate setting that allows for personalised attention. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

What types of care does Douglas Close specialise in?

Accepted Answer

Douglas Close specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Physical disabilities, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What care services can Douglas Close legally provide?

Accepted Answer

Douglas Close holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Which region is Douglas Close in?

Accepted Answer

Douglas Close is based in Surrey. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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