Question 1

How is Platinum Care Appointments Limited rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Platinum Care Appointments Limited as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What type of care is available at Platinum Care Appointments Limited?

Accepted Answer

Platinum Care Appointments Limited provides Home Care services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Platinum Care Appointments Limited been operating?

Accepted Answer

Platinum Care Appointments Limited has been CQC-registered since 2011, providing 15 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

How recent is the CQC inspection for Platinum Care Appointments Limited?

Accepted Answer

Platinum Care Appointments Limited was last inspected by the CQC in November 2019. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

Who does Platinum Care Appointments Limited provide care for?

Accepted Answer

Platinum Care Appointments Limited offers specialist care for Caring for adults over 65 yrs, Dementia, Sensory impairment, Domiciliary care service. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 6

What services is Platinum Care Appointments Limited licensed to offer?

Accepted Answer

The CQC has authorised Platinum Care Appointments Limited to deliver: Personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 7

Where is Platinum Care Appointments Limited located?

Accepted Answer

Platinum Care Appointments Limited is located in Surrey, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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