Question 1

How is Shandon rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Shandon as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does Shandon provide?

Accepted Answer

As a Care Home provider, Shandon offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Shandon been operating?

Accepted Answer

Shandon has been CQC-registered since 2021, providing 5 years of regulated care services. This growing expertise in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When did CQC last visit Shandon?

Accepted Answer

CQC inspectors last visited Shandon in May 2023. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How large is Shandon?

Accepted Answer

Shandon has capacity for 4 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does Shandon specialise in?

Accepted Answer

Shandon specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What care services can Shandon legally provide?

Accepted Answer

Shandon holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Where is Shandon located?

Accepted Answer

Shandon is located in Surrey, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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