Question 1

What rating has The Orpheus Centre received from CQC inspectors?

Accepted Answer

The Orpheus Centre holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What kind of service does The Orpheus Centre provide?

Accepted Answer

As a Home Care provider, The Orpheus Centre offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

When was The Orpheus Centre established?

Accepted Answer

With CQC registration dating back to 2011, The Orpheus Centre brings 15 years of extensive experience to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

When did CQC last visit The Orpheus Centre?

Accepted Answer

CQC inspectors last visited The Orpheus Centre in January 2020. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How many beds does The Orpheus Centre have?

Accepted Answer

The Orpheus Centre is registered for 15 beds, offering a smaller, more intimate setting that allows for personalised attention. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

What types of care does The Orpheus Centre specialise in?

Accepted Answer

The Orpheus Centre specialises in providing care for Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment, Domiciliary care service, Supported living service. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What care services can The Orpheus Centre legally provide?

Accepted Answer

The Orpheus Centre holds CQC registration for: Personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Which region is The Orpheus Centre in?

Accepted Answer

The Orpheus Centre is based in Surrey. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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