Question 1

What rating has Head Office received from CQC inspectors?

Accepted Answer

Head Office holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What care model does Head Office follow?

Accepted Answer

Head Office operates as a Home Care service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

When was Head Office established?

Accepted Answer

With CQC registration dating back to 2016, Head Office brings 10 years of significant experience to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

When was Head Office last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Head Office took place in July 2018. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

What types of care does Head Office specialise in?

Accepted Answer

Head Office specialises in providing care for Caring for adults under 65 yrs, Caring for children, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment, Domiciliary care service. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 6

What regulated activities is Head Office registered to provide?

Accepted Answer

Head Office is CQC-registered to provide: Personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 7

What area does Head Office serve?

Accepted Answer

Situated in Tameside, Head Office is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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