Question 1

What is the CQC rating for Highgate Road?

Accepted Answer

Highgate Road has been awarded a CQC rating of Good. This rating indicates the service is performing well and meeting CQC expectations across all key areas. The Care Quality Commission is the independent regulator of health and social care services in England, ensuring providers meet fundamental standards of quality and safety.

Question 2

What care model does Highgate Road follow?

Accepted Answer

Highgate Road operates as a Care Home service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does Highgate Road have?

Accepted Answer

Highgate Road was registered with the Care Quality Commission in 2011, accumulating 15 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When was Highgate Road last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Highgate Road took place in February 2024. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How many beds does Highgate Road have?

Accepted Answer

Highgate Road is registered for 6 beds, offering a smaller, more intimate setting that allows for personalised attention. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

Who does Highgate Road provide care for?

Accepted Answer

Highgate Road offers specialist care for Learning disabilities, Physical disabilities, Sensory impairment, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What services is Highgate Road licensed to offer?

Accepted Answer

The CQC has authorised Highgate Road to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

Which region is Highgate Road in?

Accepted Answer

Highgate Road is based in Walsall. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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