Question 1

What rating has The Grove received from CQC inspectors?

Accepted Answer

The Grove holds a Outstanding rating from the CQC. This top-tier CQC rating recognises services that deliver care of the highest standard and consistently exceed requirements. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What kind of service does The Grove provide?

Accepted Answer

As a Care Home provider, The Grove offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How many years of experience does The Grove have?

Accepted Answer

The Grove was registered with the Care Quality Commission in 2010, accumulating 16 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

How recent is the CQC inspection for The Grove?

Accepted Answer

The Grove was last inspected by the CQC in August 2018. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

How many beds does The Grove have?

Accepted Answer

The Grove is registered for 9 beds, offering a smaller, more intimate setting that allows for personalised attention. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

Who does The Grove provide care for?

Accepted Answer

The Grove offers specialist care for Caring for people whose rights are restricted under the Mental Health Act, Mental health conditions, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What services is The Grove licensed to offer?

Accepted Answer

The CQC has authorised The Grove to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

Which region is The Grove in?

Accepted Answer

The Grove is based in Waltham Forest. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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