Question 1

How is The Martlets rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated The Martlets as Requires improvement.  CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What type of care is available at The Martlets?

Accepted Answer

The Martlets provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

When was The Martlets established?

Accepted Answer

With CQC registration dating back to 2010, The Martlets brings 16 years of extensive experience to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

When was The Martlets last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of The Martlets took place in May 2021. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

What is the capacity at The Martlets?

Accepted Answer

With 80 registered beds, The Martlets provides a large facility offering comprehensive services and specialist care pathways. This capacity allows the service to offer a specific care environment that suits different preferences and care needs.

Question 6

What care specialisms are available at The Martlets?

Accepted Answer

Care at The Martlets is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Care home service with nursing, Care home service without nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What regulated activities is The Martlets registered to provide?

Accepted Answer

The Martlets is CQC-registered to provide: Accommodation for persons who require nursing or personal care, Treatment of disease, disorder or injury. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

What area does The Martlets serve?

Accepted Answer

Situated in West Sussex, The Martlets is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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