Question 1

What rating has Giles Shirley Hall received from CQC inspectors?

Accepted Answer

Giles Shirley Hall holds a Requires improvement rating from the CQC.  These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What kind of service does Giles Shirley Hall provide?

Accepted Answer

As a Care Home provider, Giles Shirley Hall offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Giles Shirley Hall been operating?

Accepted Answer

Giles Shirley Hall has been CQC-registered since 2011, providing 15 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When did CQC last visit Giles Shirley Hall?

Accepted Answer

CQC inspectors last visited Giles Shirley Hall in March 2019. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How large is Giles Shirley Hall?

Accepted Answer

Giles Shirley Hall has capacity for 12 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does Giles Shirley Hall specialise in?

Accepted Answer

Giles Shirley Hall specialises in providing care for Learning disabilities, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What care services can Giles Shirley Hall legally provide?

Accepted Answer

Giles Shirley Hall holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Where is Giles Shirley Hall located?

Accepted Answer

Giles Shirley Hall is located in Wirral, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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