Question 1

What type of care is available at Newhaven?

Accepted Answer

Newhaven provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 2

How long has Newhaven been operating?

Accepted Answer

Newhaven has been CQC-registered since 2011, providing 15 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 3

How recent is the CQC inspection for Newhaven?

Accepted Answer

Newhaven was last inspected by the CQC in January 2022. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 4

How large is Newhaven?

Accepted Answer

Newhaven has capacity for 16 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 5

What types of care does Newhaven specialise in?

Accepted Answer

Newhaven specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 6

What services is Newhaven licensed to offer?

Accepted Answer

The CQC has authorised Newhaven to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 7

Where is Newhaven located?

Accepted Answer

Newhaven is located in Wirral, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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