Question 1

How is Newhaven Care rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Newhaven Care as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does Newhaven Care provide?

Accepted Answer

As a Care Home provider, Newhaven Care offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Newhaven Care been operating?

Accepted Answer

Newhaven Care has been CQC-registered since 2011, providing 15 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

How recent is the CQC inspection for Newhaven Care?

Accepted Answer

Newhaven Care was last inspected by the CQC in November 2017. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

How large is Newhaven Care?

Accepted Answer

Newhaven Care has capacity for 14 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does Newhaven Care specialise in?

Accepted Answer

Newhaven Care specialises in providing care for Learning disabilities, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What services is Newhaven Care licensed to offer?

Accepted Answer

The CQC has authorised Newhaven Care to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

Where is Newhaven Care located?

Accepted Answer

Newhaven Care is located in Wirral, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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