Question 1

What rating has Victoria Court received from CQC inspectors?

Accepted Answer

Victoria Court holds a Requires improvement rating from the CQC.  These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What type of care is available at Victoria Court?

Accepted Answer

Victoria Court provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Victoria Court been operating?

Accepted Answer

Victoria Court has been CQC-registered since 2023, providing 3 years of regulated care services. This growing expertise in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Victoria Court last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Victoria Court took place in October 2020. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How large is Victoria Court?

Accepted Answer

Victoria Court has capacity for 16 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does Victoria Court specialise in?

Accepted Answer

Victoria Court specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Mental health conditions, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What regulated activities is Victoria Court registered to provide?

Accepted Answer

Victoria Court is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Where is Victoria Court located?

Accepted Answer

Victoria Court is located in Wolverhampton, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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