Question 1

What rating has Cheltenham Road received from CQC inspectors?

Accepted Answer

Cheltenham Road holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What type of care is available at Cheltenham Road?

Accepted Answer

Cheltenham Road provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Cheltenham Road been operating?

Accepted Answer

Cheltenham Road has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When did CQC last visit Cheltenham Road?

Accepted Answer

CQC inspectors last visited Cheltenham Road in March 2018. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How large is Cheltenham Road?

Accepted Answer

Cheltenham Road has capacity for 3 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

Who does Cheltenham Road provide care for?

Accepted Answer

Cheltenham Road offers specialist care for Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What care services can Cheltenham Road legally provide?

Accepted Answer

Cheltenham Road holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Where is Cheltenham Road located?

Accepted Answer

Cheltenham Road is located in Worcestershire, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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