Choosing the Right Care
Finding the right care for yourself or a loved one is one of the most important decisions you'll make. This guide will help you understand your options and make an informed choice.
Types of Care to Consider
Residential Care Homes - 24-hour personal care support
Nursing Homes - Care homes with registered nurses on site
Home Care Services - Support in your own home
Supported Living - Independent living with assistance
Respite Care - Short-term care for carers' breaks
Key Questions to Ask Providers
What level of care is needed now and in future?
What is the current CQC rating?
What are the full costs including extras?
What activities and social programmes exist?
Can I visit at any time before deciding?
Signs It May Be Time for Care
Difficulty managing daily tasks like cooking, cleaning, or personal hygiene
Frequent falls or mobility concerns
Forgetting to take medication or missing meals
Increasing social isolation or loneliness
The primary carer is struggling or unwell
Safety concerns when left alone
Steps to Finding the Right Care
Assess Care Needs
Request a free care needs assessment from your local council to understand the level of care required.
Research Options
Use Care Directory to search for providers in your area. Check CQC ratings and read reviews from other families.
Visit Multiple Providers
Visit at least 3-5 care homes. Go at different times of day and observe how staff interact with residents.
Make an Informed Decision
Involve the person who needs care in the decision. Many homes offer trial stays to help with the transition.
What to Look for in a Good Provider
CQC rating of Good or Outstanding
Clean, well-maintained facilities
Friendly, attentive staff who know residents' names
Clear pricing with no hidden fees
Active programme of activities and social events
Positive atmosphere and engaged residents
Red Flags to Watch For
CQC rating of Requires Improvement or Inadequate
Unpleasant odours or poor cleanliness
Staff who seem rushed or disengaged
Reluctance to answer questions or show all areas
High staff turnover or many agency workers
Residents appearing withdrawn or unhappy
Ready to start your search?
Find CQC-registered care providers in your area.