Frequently Asked Questions
Find answers to the most commonly asked questions about finding and funding care.
How do I search for care providers?
Use our search page to find care providers by location, type of care, and CQC rating. You can filter results to find exactly what you need.
What do CQC ratings mean?
CQC ratings range from Outstanding (best) to Inadequate. They indicate the quality of care based on inspections covering safety, effectiveness, caring, responsiveness, and leadership. Learn more about CQC ratings.
How much does care cost?
Care costs vary significantly depending on the type of care, location, and level of support needed. Residential care typically ranges from £600-£1,500+ per week. Learn about funding options.
Can I contact care providers directly?
Yes! You can send enquiries to verified providers directly through their profile page. They will respond to your enquiry via email.
Is Care Directory UK free to use?
Yes, searching for care and sending enquiries is completely free for families and individuals looking for care.
How do I claim my listing as a provider?
If you operate a care service, you can claim your listing to update your profile, respond to enquiries, and showcase your services. Claim your listing.
What's the difference between a care home and a nursing home?
Care homes (residential homes) provide personal care, accommodation, and meals. Nursing homes provide everything a care home does, plus they have qualified nurses on duty 24/7 to provide medical care. Nursing homes are suitable for people with more complex health needs.
How do I arrange a needs assessment?
Contact your local council's adult social services department to request a care needs assessment. This is free and you're entitled to one regardless of your financial situation. The assessment helps determine what care you need.
Can I visit care homes before making a decision?
Absolutely! We recommend visiting multiple care homes before making a decision. Most providers welcome visits and some offer trial stays. Use our checklist to know what to look for during visits.