Question 1

What is the CQC rating for North East?

Accepted Answer

North East has been awarded a CQC rating of Good. This rating indicates the service is performing well and meeting CQC expectations across all key areas. The Care Quality Commission is the independent regulator of health and social care services in England, ensuring providers meet fundamental standards of quality and safety.

Question 2

What type of care is available at North East?

Accepted Answer

North East provides Home Care services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

When was North East established?

Accepted Answer

With CQC registration dating back to 2021, North East brings 5 years of growing expertise to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

When was North East last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of North East took place in March 2023. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

What types of care does North East specialise in?

Accepted Answer

North East specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment, Domiciliary care service. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 6

What regulated activities is North East registered to provide?

Accepted Answer

North East is CQC-registered to provide: Personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 7

Which region is North East in?

Accepted Answer

North East is based in Stockton-on-Tees. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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